Returns & Refund Policy

At Dolce Bakery, we take pride in the freshness of our artisanal treats; however, due to the perishable nature of our products, we can only offer replacements or refunds for items that arrive damaged or incorrect. Please contact us within 24 hours of delivery to ensure we can resolve any issues with your order immediately.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please check your baked goods for any signs of damage during transit or discrepancies from your order confirmation.

• 2.
  Document the Issue

  Take clear photographs of the product and the packaging, as these are required for our quality control team to process your claim.

• 3.
  Contact Support

  Email our team at [email protected] within 24 hours with your order number and the attached photos of the damaged items.

• 4.
  Resolution Process

  Once reviewed, we will either ship a fresh replacement at no extra cost or issue a full refund to your original payment method.